PATIENT INFORMATION
Everything You Need Before Your Visit
A little preparation can make your first visit easier. Here is what to bring, what to expect, and how our team can help before you arrive.
New Patients
Your first visit is a conversation as much as an examination. We will ask about your health history, your concerns, and what you would like to change or protect. Please bring a photo ID, your insurance card if you have dental coverage, and a list of current medications. Visit length varies depending on the reason for your visit and the records needed — our team can give you a general estimate when you schedule.
New Patient Forms
New patient forms can be completed online before your visit to save time in the office. If you are unable to complete forms online, our team can help you complete them by hand when you arrive — just let us know when you schedule.
Dental Insurance
Dental insurance is a contract between you and your insurance company. Our team can help verify your benefits before treatment, but coverage, deductibles, and reimbursement are ultimately determined by your plan. We will explain what we know before treatment begins and answer questions as they come up.
Financing Options
We offer CareCredit and Cherry as financing options for patients who qualify. Our team can walk you through the application process and explain how financing might apply to your treatment plan. Approval and terms are determined by the financing provider, not by our office.
What to Expect at Your Visit
Depending on the reason for your visit, your appointment may include a conversation about your concerns, a clinical examination, photographs or digital scans when appropriate, and a review of your options. We will explain what we see, discuss reasonable next steps, and answer your questions before any treatment begins. Nothing moves forward without your understanding and agreement.
Dental Emergencies
If you are experiencing a dental emergency — severe pain, swelling, a broken tooth, or an injury — call our office at (760) 529-5339 right away. For symptoms that may be life-threatening, such as difficulty breathing or uncontrolled bleeding, call 911 or go to the nearest emergency room.
Privacy and Accessibility
We are committed to protecting your personal and health information. If you need accommodations to complete forms, communicate with our team, or navigate our office, please let us know — we are happy to help in a way that works for you.
Frequently Asked Questions
What should I bring to my first visit?
A photo ID, your insurance card if you have dental coverage, and a list of any medications you currently take.
How long will my first visit take?
It depends on the reason for your visit and the records needed. Our team can give you an estimate when you schedule.
Do you accept my insurance?
Coverage varies by plan. Our team can help verify your benefits before your visit — call our office with your insurance information and we will do our best to answer your questions.
What if I cannot complete my forms online?
No problem. Let us know when you schedule, and our team will help you complete them in the office.
What if I have a dental emergency after hours?
Call our office at (760) 529-5339. For a life-threatening emergency, call 911 or go to the nearest emergency room.
We look forward to meeting you and understanding what brought you here.
